Shipping


SHIPPING POLICY:

Items are shipped within 3 days of receiving payment. We ship FREE with orders over $200 within the USA using USPS Priority and provide a tracking number with each order. 

RETURN POLICY:

All returns must be made within 30 days of receiving your order. The product must be in the condition that you received it in. Shipping costs to return your order are not refunded. All returns must be approved beforehand. Please send us an email at branchingthreads@gmail.com or text 907-988-0723 with the reasoning behind your return. 

EXCHANGE POLICY:

We happily accept exchanges! Please contact us about any exchanges within 30 days of receipt of your item. Exchanged items must be in the original brand new condition, unused, and unworn. 


All exchanges must be approved beforehand. Please send us an email at branchingthreads@gmail.com or text 907-988-0723 with the reasoning behind your exchange. 


You, the customer, must pay to ship both ways on exchanges.

We will accept order cancellation within 24 hours of order placement.